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Orders & downloads.
Your Magento account keeps your orders and authorized theme downloads together.
Find your theme files
Sign in with the account used at checkout and open My Downloadable Products. A pending, failed or cancelled payment does not grant access. Files become available after the paid order is invoiced.
Need help?
Contact support with the order number and the account email. Do not send passwords or card details.
The support and project enquiry address will be published before sales open.